1. Information We Collect
We collect information you provide directly to us, including when you:
- Submit a contact or inquiry form (name, email address, phone number, message)
- Book a consultation via our Calendly scheduling link
- Call or email us directly
We may also automatically collect certain technical information when you visit our website, including:
- IP address and approximate location
- Browser type and device information
- Pages viewed and time spent on the site
- Referring URL
2. How We Use Your Information
We use the information we collect to:
- Respond to your real estate inquiries and consultation requests
- Provide home valuation services, market analysis, and related real estate services
- Send you information about listings, market updates, or our services (with your consent)
- Improve website functionality and user experience
- Comply with legal obligations
We do not sell your personal information to third parties for their own marketing purposes.
3. How We Share Your Information
We may share your information with:
- Service providers who assist us in operating our website or conducting our business (e.g., email platforms, scheduling tools like Calendly), subject to confidentiality agreements
- Intero Real Estate Services, our brokerage, as required to facilitate real estate transactions
- Legal authorities when required by law, court order, or government regulation
- Successors in the event of a business transfer or acquisition
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.
5. Third-Party Links
Our website contains links to third-party websites including Zillow, Calendly, and Google. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact inquiry data is typically retained for up to 3 years.
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise any of these rights, contact us using the information in Section 11 below. We will respond within 45 days of receiving your request.
9. Do Not Sell or Share My Personal Information
To submit a "Do Not Sell or Share" request, please contact us at:
Email: laxmivivek7@gmail.com
Phone: 510-493-1955
You may also submit your request in writing to: Laxmi Penupothula, Newark, CA 94560.
10. Children's Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Name: Laxmi Penupothula, REALTOR® | CalDRE# 02047105
- Brokerage: Intero Real Estate Services
- Phone: 510-493-1955
- Email: laxmivivek7@gmail.com
- Website: www.laxmitoprealtor.com
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
13. Fair Housing Statement
Laxmi Penupothula is committed to the principles of the Fair Housing Act. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other characteristic protected by law. All real estate services are provided in compliance with federal, state, and local fair housing laws.
14. MLS / Listing Disclaimer
All information provided on this website, including property listings and market data, is deemed reliable but is not guaranteed and should be independently verified. Listings are subject to change without notice. Laxmi Penupothula and Intero Real Estate Services are not responsible for errors or omissions.